Freeze Dryer (7 Shelf) with Industrial Pump

The construction of my freeze dryer is very well done. They have great attention to detail and quality control. My unit has worked flawlessly since setting it up 2 months ago. Hears to continued success with it and I hope you continue the quality and attention to detail during your build process.

I formerly, (for the last 3 1/2 years) have had a HR freeze dryer. I had to do multiple repairs during those years and finally, because the compressor bit the dust, had to purchase another unit. At the time I bought the first machine, HR was pretty much the only game in town, and when I needed to buy another I went back to that which I was familiar with. The new machine (HR) was faulty right out of the box( door didn’t form a seal(needed 1/8” shim, would’t achieve a vacuum(hose leaks, which I sealed), and the chamber only froze 1/2 way(all of these, were documented on a check list as inspected). By the time I found the obvious freezing problem, after fixing the other two issues, i decided “three strikes and you're out”. To make a long story a bit shorter, I requested a refund and received nothing but gaslighting from HR including being told that my machine was performing as it and should. After about a month of back and forth (including my promise to involve the BBB) I received my refund.
This brings me to why I came to Stayfresh. I watched a few videos on youtube which showed the differences between my former machine and Stayfresh. The difference in attention to engineering and attention to detail of construction that appeared in these videos and the fact that you get to talk to the owner of the Stayfresh company when you call, encouraged me to try one of these machines.
I ordered my machine on a Wednesday and received it on Wednesday the following week. (I live in New York state) The difference between the Stayfresh machine and HR, in my opinion, would be like comparing a Cadillac to a Volkswagen! The attention to detail and quality of materials is outstanding! Thanks for a well built machine!

The equipment arrived packaged very well and in great shape. Quick shipping and tracking information. The freeze dryer and industrial pump has worked wonderfully. Many batches of candy. Batches of chicken, spaghetti sauce, minestrone soup and tons on apple slices, wedges and apple sauce. Enjoying the machine while preparing for the future.

good morning everyone, i ended up getting the stayfresh after my harvest right dryer died this fall. the quality of parts and the design of the machine used by stayfresh is so far above what hr uses it's amazing, as luck would have it i figured out the issue with the hr and repaired it along with updating the software and it now performs better than it ever has which is wonderful. i'm able to use both machines on the same product at the same time for a comparison. i don't understand why but the few times i have done candy the sf has produced such higher quality results than the hr that it is amazing. using nerds as an example, the finished product is almost half again as large as the hr produces and both are completely finished. when doing tomatoes i'm finding that besides holding more product that the sf is finished normally and hour or two sooner based on weighing to insure dryness. As far as user friendliness i have to give that to the hr. i don't know why but it just seems like when it says it's done and has gone into extra drying time that it actually is close to being done. i still have to pull and weigh trays to ensure dryness but i know when to start monitoring it. i find that i do more weighing with the sf but even with that it is done sooner with more product . i find myself using my notes from previous runs to know when to start weighing. at first i wasn't using the probe because i prefreeze everything and it's hard to stick the probe into frozen food. finally i read to take a drill bit and drill holes into the food for the probe to fit into, that was a big duh moment. i now drill holes in the food on every tray and use the probe. i have no idea how or why it works but it sure does. use the probe. if both machines were to die and i was ordering a replacement it would be a no brainer, the stayfresh is so much better built and how it performs that i wouldn't consider the hr even though i like the software better in it. when i have smaller amount to dry i use the sf, it works that much better. ps, i've had a couple of friends stop by that also have hr machines. after discussing the pro's and cons they also have decided that as of now, if they had to replace theirs it will be with the stayfresh. sorry for the length of this but it's just what i have observed

Originally had another brand which failed almost immediately. And the service was atrocious. The StayFresh is worlds above the other brands in both engineering and the use of quality components. It has performed flawlessly since we got it and the owners are right there to answer any questions. Love it.