Freeze Dryer (7 Shelf) with Industrial Pump

Having purchase a FD 7 years ago in Hawaii I have to say we have some experience with FD machine. I just retired to Alabama about 2 years ago and we brought the machine with us but about 2 months ago the machine started to have problems. I was able to fix it but like an old car you can omly do so much before other things start happening so I started looking to buying another machine and after watch a lot of you tube videos it was easy to see that the stay fresh machine was more up to date with technology. It arrived it perfect condition, everything unpack easily. Thanks to all the you tube video I had a good idea on how to setup it up and run it . This machine runs great right out of the box no problems. I know the one thing people say is it must cost a lot in electric believe it or not it doesn't even when I lived in Hawaii which has the highest cost of electric (48 cent Kw) it only cost me an extra $150 a month to run 24/7 here in Alabama I would say maybe an extra $60 running 24/ 7. I love the machine only thing I wish we could have is some kind of Wi-Fi system to monitor the unit. I did hook up a Wi-Fi camera to monitor with my phone but an app would be great.

I did alot of research on different brands before making this investment and decided on Stay Fresh. I absolutely made the right decision. Stay Fresh FDs are very competitively priced & the quality of its parts & overall setup is substantial reassuring your return on your investment will be many years - a principle lacking in today's "disposable" world. It is logically set up for your own maintenance and problem-shooting with clear instructions. Tim, the creator of this system, is personally available for questions via email, calls and text, what company does that any more! He responded immediately to my important questions & to my not-important questions w/i 24 hrs. (Just remember he's on CA time.) For me a recent sr widow whose husband did everything, it was simple to set up & use out of the box with pre-programmed settings. For those technically minded, there is the capability for fine-tuning to personal specifications, another big benefit. I greatly recommend purchasing the industrial pump. It is exactly as it implies, heavy duty, easy to maintain & oil stays cleaner longer. I also recommend purchasing the longer stainless steel hose as it provides more flexibility in placing the pump. I did not order originally, but after, I switched up & I would've saved some $ and time if I had included in my original order. I was really apprehensive about buying a freeze dryer & it took a month for me to decide. I don't regret buying a Stay Fresh FD & like my title says, I didn't know I needed one. Now I can't live without it.

We have used our new Stay Fresh freeze dryer for a few months now and I can say with confidence that we made a great decision! We know quite a few people that own Harvest Right freeze dryers and they have had soooo many problems. This heavily influenced our determination to do research into alternative brands, which led us to the small dryer with the industrial pump. So easy to use, no hiccups or unexpected issues or setup complications - just exactly as expected with easy to use controls and consistent results. Thank you!

I bought the standard model with KF25 and industrial pump upgrades. I had a small issue with a sensor upon arrival. I sent a DM, got an instant response, and had an appointment for the next day for tech support. The owner of the company called me right on time for our appointment. Within 10 minutes the machine was running like a top. This level of customer service is very hard to find these days. Super impressed with this company.
The machine itself has exceeded my expectations. It just works. The user interface is very intuitive and allows for as little or as much control as i want over the run cycle.
Im super glad i bought this unit and super glad that i chose the StayFresh over another brand.

Product arrived as expected. Perfect condition . Delivery was painless and within an hour of the expected arrival. Set up was painless.